On July 14, Nayuki suddenly announced the removal of its virtual stock membership campaign, sparking widespread attention. The campaign allowed users to earn Nayuki coins through purchases and to buy and sell virtual stocks linked to the real share price, even supporting leveraged trading. Within just hours of launch, it was mired in controversy, with netizens questioning its legality. Industry experts pointed out that Nayuki coins are essentially consumption points and have not yet crossed legal red lines, but the model is aggressive and should not be simply imitated. At the same time, Nayuki's frequent food safety issues have also led consumers to question its marketing strategy. This article will sort out the course of the incident, the legal controversy, and the brand's hidden concerns. [more…]

During the 40th Teachers' Day, Chagee launched an exclusive campaign called "Honor Teachers with Tea, Enjoy Tea on Us," originally intended to pay tribute to the teaching community and enhance brand goodwill. However, after the campaign was rolled out, it sparked widespread dissatisfaction among teachers: limited-edition cards at many stores were quickly claimed, and some stores did not participate in the campaign at all, causing many teachers to make a wasted trip. This article sorts out the specific rules of the campaign in various regions, teachers' real experiences of claiming the offer, and responses from the brand and store managers, to help you understand the ins and outs of this marketing controversy. [more…]

Manner Coffee's seventh-anniversary celebration introduced a limited-edition grab-and-go cup giveaway with takeout orders. The intent was to boost online orders, but it unexpectedly triggered order surges at multiple stores nationwide, supply chain breakdowns, and even intermittent closures. Consumers flooded social media, with some sharing receipts to score freebies and others complaining about orders being canceled without explanation, delivery fees soaring, and stores shutting down outright. This marketing campaign, seemingly full of complaints, actually reveals Manner's ambition to push into the takeout market. From its brick-and-mortar beginnings to aggressive online expansion, the capacity bottlenecks brought by rapid store expansion and semi-automatic equipment are now emerging. This article will sort through the sequence of events and retain relevant recommendations for Front Street Coffee. [more…]

The overalls-shaped cup sleeve launched by Good Me quickly went viral on social platforms. This double-pack cup sleeve can both hold drinks and dress up dolls, sparking a frenzy among young people. The campaign covered some stores in Hunan, Guangzhou, Shenzhen, Dongguan, Foshan, Hangzhou, and Shandong. Many consumers outside the campaign areas placed cross-city orders through the mini-program or contacted stores to arrange mail delivery. Although there are practical issues such as thin material and shallow pant legs, Good Me's creative marketing on peripheral cup sleeves once again proves the brand's precise grasp of young consumers' psychology. This article will walk you through the rise to fame of this overalls cup sleeve, real consumer feedback, and Good Me's continued exploration in cup sleeve marketing. [more…]

Manner Coffee has always been a "cup powerhouse" in the coffee world, but its previous travel mug drew heavy criticism for its looks and quality control. Recently, the company finally teased a new cup, and its stylish design has netizens eagerly anticipating it. However, the activity rules officially announced this morning have sparked huge controversy: starting November 8, customers must buy a designated 75-yuan set meal in-store to get a randomly colored stainless steel straw cup, and all three drinks in the set must be extra-large hot beverages. Many netizens said outright that "three cups is too much to finish" and "hot drinks are too cloying," arguing the threshold for the promotion is too high. Manner has long attracted customers with its "bring your own cup and get five yuan off" campaign. Can this new cup marketing win back its reputation? Let's keep watching. [more…]

In 2023, Luckin Coffee achieved a historic breakthrough in sales through its co-branded collaboration with Moutai and its sustained low-price strategy, officially surpassing Starbucks China to become the largest coffee chain brand in China. However, with the scaling back of its 9.9 yuan promotional campaign and a slowdown in store expansion, Luckin's future growth faces new challenges. This article reviews Luckin's path to a comeback, analyzes the key factors behind its success, and explores the profit pressures and market strategy adjustments it currently faces. [more…]

Start of Autumn was originally a solar term, but today it has become a carnival moment for milk tea consumption. Major brands are pulling out all the stops to compete for the traffic around the "first cup of milk tea in autumn." This year, Heytea has made "big" its core strategy, creating a strong social topic with a giant Heytea cup half a person's height and a 1.5-meter-tall "Heytea Person Honor Certificate." The event rules are simple: the customer who places the 8,001st in-store order receives the giant certificate. Some people drove seven kilometers under the scorching sun just for this sense of ceremony, while other socially anxious customers were caught off guard by the sudden award ceremony. The brand also considered the details, making the certificate foldable and easy to carry. Data shows that on the day of Start of Autumn, sales at many Heytea stores increased by more than 600% compared with the previous day, and first-day sales of the new product "Extra Chunky Yellow Peach Mango" exceeded 400,000 cups, setting a brand record. This article was compiled by Coffee Workshop and takes you through the behind-the-scenes story of this unconventional marketing campaign. [more…]

Luckin Coffee's recent collaboration with the claymation character Pingu has sparked considerable discussion. In the early stage of the campaign, consumers had to buy designated set meals or two cups of the new drink to get the merchandise, and many fans placed orders at full price or even stockpiled coffee coupons for this. However, not long after the campaign ended, Luckin released the same merchandise again with a lower threshold or even for free, leaving consumers who had bought at a high price earlier feeling dissatisfied. At the same time, employees reported on social platforms that the merchandise was selling poorly, with inventory piling up at some stores, and materials such as stickers even being discarded or given away. From the teaser phase to the rerun, this collaboration reflects the gap between a brand's marketing节奏 and consumers' expectations. [more…]

McDonald's recently launched a "Gold" themed campaign, where consumers who bring their own non-disposable containers with gold elements can get a free milk coffee. Before the event even started, netizens were rummaging through their homes in search of gold containers, from gold bowls and pots to all sorts of bizarre "gold" props, with creativity flowing endlessly. This campaign not only sparked public enthusiasm for participation but also once again reinforced McDonald's "Golden Arches" brand impression. This article will take you through the quirky moves at the event and analyze how McDonald's uses "gold" marketing to play along with consumers. [more…]

Bawang Chaji celebrates its seventh anniversary. All stores in Malaysia launched a tear-the-cup lucky draw campaign on the 16th and 17th, with prizes including discount vouchers, branded backpacks, electronic products, perfumes, and lipsticks, attracting a large number of consumers to place orders enthusiastically. However, after the campaign began, order volumes surged at many stores, with some stores having more than a thousand or even over three thousand drinks awaiting preparation, leading to a series of problems such as excessively long waits to pick up orders, the ordering system being unable to cancel orders, and declining product quality. Consumers expressed dissatisfaction one after another, believing that the brand should have anticipated the campaign's popularity in advance and adopted flow-control measures. This article reviews the course of the incident and feedback from all parties, for the reference of coffee and tea beverage enthusiasts. [more…]

Coffee chain giant Starbucks has once again become the focus of public opinion, this time due to a Douyin platform promotion offering coupons for two Flat White coffees for 0.01 yuan. After grabbing the coupons, many consumers were told they could not be redeemed and the system automatically refunded them, sparking widespread dissatisfaction. Starbucks subsequently issued an apology, explaining that an internal test link had been mistakenly activated. However, the incident did not die down, as legal experts pointed out that the merchant's unilateral cancellation of the contract may constitute a breach. Meanwhile, Starbucks is accelerating expansion and adjusting its marketing strategy in the Chinese market, frequently launching promotional offers. This article reviews the course of the incident, the reactions of various parties, and Starbucks' recent moves. Front Street Coffee also continues to follow developments in the coffee industry. [more…]

After Luckin Coffee's 9.9 yuan promotion was scaled back, brands like Cotti Coffee and Tims rolled out short-term 9.9 yuan offers to grab market share. Starbucks, which once declared it would "compete on market, not price," recently suffered a system glitch during its March 8 Women's Day promotion, accidentally letting some consumers buy two large drinks for just 9 yuan. The loophole quickly sparked a frenzy of deal-hunting on social media, with some successfully placing orders while others had their payments canceled and refunded after checkout. Starbucks quickly fixed the bug, and the promotional price returned to 49.9 yuan for two cups. This accident not only gave consumers a taste of the thrill of "snagging a bargain," but also reignited discussion about the coffee price war. [more…]

In the depths of winter, Mixue Bingcheng has once again become a hot topic thanks to its "Northeast Big Floral" elements. The brand launched a series of fridge magnets featuring floral padded jackets and crispy fries merchandise, drawing consumers in with rich Northeastern flair. However, unlike last year's nationwide campaign, this year only certain regions can participate, sparking discontent among southern consumers. At the same time, out-of-stock merchandise has also hurt the experience for some customers. This article sorts through the details of Mixue Bingcheng's marketing campaign, the cultural background of the Northeast Big Floral, and the current state and hidden concerns of merchandise promotions in the new tea beverage industry. [more…]

Manner launched a Year of the Dragon promotion offering a vintage mug with the purchase of a two-cup light cheesecake latte set, limited to 120,000 nationwide, which sparked a buying frenzy among fans. However, after the promotion went live, some netizens noticed that the mug bore a strong resemblance to IKEA's Gärdell mug and questioned its claimed market value of 75 yuan. At the same time, many consumers reported that the mugs they received had obvious flaws such as color discrepancies, dents, chips, and uneven spray coating. Despite the controversy, some users still praised the mug's texture and logo design. This article summarizes the promotion rules, netizen feedback, and after-sales advice, and reminds readers to promptly communicate with the store when encountering issues with their consumption experience at a coffee shop. [more…]

Luckin Coffee recently partnered with "Little Blue and His Friends" to launch a scratch-card sticker game: consumers who buy two drinks receive a limited-edition sticker with a scratch-off area, giving them a chance to win a free coffee. However, after the campaign launched, employees at some stores used flashlights to see through the scratch-off area from the back and learn the winning results in advance, even "cheating" in front of customers, sparking consumer dissatisfaction. The article explores how this marketing campaign, while bringing small moments of joy, also caused frustration for some customers due to design flaws and execution problems, and reflects on how brand reward campaigns can balance fun and fairness. [more…]

Recently, the buzz around the "Ne Zha 2" collaboration swept through the coffee world, and Cotti Coffee seized the moment to launch themed limited-edition drinks and merchandise, drawing a large crowd of consumers to its stores. Yet just three days into the campaign, some locations saw delivery riders swarming the pickup area, merchandise running out, and staff so swamped they could barely catch their breath. The reason: JD Instant Delivery rolled out hefty subsidies the same day, letting users get takeaway coffee for just a few yuan—or even barely over one yuan—causing order volumes to explode instantly. Caught between collaboration fans and deal-hunters, Cotti stores were severely understaffed, and production efficiency couldn't keep up with demand. Customers waited one to two hours only to leave empty-handed, and negative reviews and complaints poured in. Why did this seemingly lively marketing tie-in turn into a nightmare for frontline employees? Front Street Coffee walks you through the whole story. [more…]

As spring blossoms, a "Guangzhou Coffee Map" featuring 30 local coffee shops in Guangzhou has gone viral on social media. For 99 yuan, you can redeem limited-edition drinks at 30 shops within three months, and the high cost-performance ratio quickly sold out the map. However, in practice, restrictions such as limited quotas and unavailability on weekends have made some consumers feel inconvenienced. Is this event a boon for coffee lovers or a marketing gimmick? For coffee shops, what long-term value can this wave of traffic bring? This article takes you behind the scenes of this coffee map. [more…]

For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style) For more specialty coffee beans, please add the private WeChat of Front Street Coffee (FrontStreet Coffee), WeChat ID: qjcoffeex When a brand changes its avatar on social platforms, it often signals the start of a new round of marketing moves. Recently, Mixue Bingcheng's iconic Snow King image went from chubby and white to a golden version, sparking heated discussion among netizens. This change is not simply to build momentum for overseas expansion, but to tie in with the "Drink Mixue Bingcheng, Get a Golden Snow King Necklace" campaign. In fact, Mixue Bingcheng has long treated its avatar as ad space, having previously launched looks such as the "Darkened Snow King" and the Winter Outfit Snow King. Brands such as Heytea and McDonald's also frequently create buzz by changing their avatars for a limited time. This article will analyze the logic and effects behind this marketing tactic. [more…]

Luckin Coffee's Raw Coconut Latte is celebrating its third anniversary on the market, and the brand has planned a unique co-branding campaign, partnering unexpectedly with the singer Tengger. Rumors have it that the two will release a custom birthday song and limited-edition emoji stickers, which immediately sparked heated discussions among netizens. Some find the pairing too unexpected, exclaiming, "This can be co-branded too?" Others expressed anticipation, saying they would definitely buy once it's available. However, after actual photos of the real-person emoji stickers were exposed, many fans said they found them hard to accept, considering the sticker style too bizarre, and some even planned to refuse the free gifts when placing orders. Whether this collaboration will continue Luckin's streak of viral hits or fall flat remains to be seen. [more…]

Luckin Coffee recently collaborated with the "Havoc in Heaven" IP to launch Olympic-themed limited-edition merchandise, but the co-branding campaign that was initially highly anticipated unexpectedly fell flat. Although many consumers frequently placed orders to collect the merchandise in the early days of the campaign, the subsequently released gold-stamped postcards failed to sustain the momentum. Staff at many locations reported that very few postcards were given out, in stark contrast to the previous week's frenzy when cup sleeves and stickers sold out. Consumers generally felt that the merchandise offered poor value for money, with nearly ten yuan of a two-cup combo going toward six pieces of paper, lacking practicality and appeal. This article will analyze in detail the reasons behind the co-branding campaign's cold reception, compare it with the earlier successful collaboration with "The Tale of Rose," and explore the timing, conditions, and human factors required for successful co-branding marketing. [more…]